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Cikada e-Bike Limited Warranty

Limited Warranty

★ Frame warranty extendable to 5 years
by downloading the Cikada APP or via Cikada Care,
registering your serial number and activating the warranty!

Activate Extended Warranty Now
Warranty coverage

Limited Warranty Coverage

  • Frame: 2 years → Extendable to 5 years by activating the warranty via APP or Cikada Care
  • Fork: 2 years
  • Electronics (excluding battery): 2 years
  • Battery: Up to 600 recharge cycles / 2 years
  • Accessories: 1 year
  • All other non-wearing components: 2 years

Labor: Cikada does not offer labor for warranty service.

Support team

Terms and Conditions

This Limited Warranty is only applicable to the product purchases and in accordance with the following terms:

  • This Limited Warranty shall only apply based on purchases made directly from cikadabikes.com or through Cikada authorized resellers. Owners must be able to provide proof of purchase or have completed the warranty registration with Cikada for the warranty to apply.
  • Only the first registration from the original owner of the Cikada product is covered by this Limited Warranty.

The Warranty Period begins upon your receipt of the Product and shall end according to the limited warranty period.

Authorized service

What’s Not Covered

This Limited Warranty Does Not Cover:

  • Consumables or normal wear and tear on parts such as tires, rims, spokes, wheel hubs, chains, brakes, cables, grips, headsets, and pedals in situations where there are no assembly or material defects.
  • Any damage or defects to covered components resulting from failure to follow instructions in the product owner’s manual, misuse, personal modification, improper assembly, improper installation, operator fault, water or sweat corrosion, unsanctioned riding, stunt riding, or improper maintenance.
  • Any unauthorized service or use of unauthorized parts.
  • Power surges, improper charger, improper maintenance or other such misuse, normal wear, or sweat or water damage may damage the battery. The battery is guaranteed to last around 600 times recharges within the two year period from purchase.

Smile Mile After Mile

Enjoy Your Ride with the Cikada App – Activate your 5-year frame warranty, track rides, and access premium services today!

Download Cikada App on Google Play Store Google Play Store
Download Cikada App on Apple App Store Apple App Store
Or Register via Web →

Learn more about the Cikada App